Order or Account Help
For order timing, pickup, refund, unsafe listings, account, or general app support, report the issue in the app where available or contact:
NeighborChef Help
Support
Need help with an account, order, report, refund question, account deletion, or safety concern? Start here.
Delete Your Account
In the app, go to Profile, open Account & Security, then choose Delete account. You will be asked to type DELETE to confirm. If you cannot access the app, contact privacy support:
Completed order records may be retained where needed for payment, tax, fraud prevention, safety, dispute, accounting, or legal requirements.
Privacy Requests
For privacy questions, account data requests, or deletion-related privacy questions, contact:
Urgent Safety or Legal Issues
If there is an immediate emergency, contact local emergency services first. For NeighborChef safety reports, include the order number, user name, date, and a clear description of what happened.